Privacy Policy

Personal Data Protection Notice

Advan Drive Technology Sdn. Bhd. (“Advan Drive”, “we”, “our”, or “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, submit enquiries, purchase our products or services, or otherwise interact with us.

1. Consent

By accessing our website or providing your personal data to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, processing, storage, and disclosure of your personal data in accordance with this Policy and the PDPA.

2. Personal Data We Collect

We may collect and process the following personal data, including but not limited to:

• Full name
• Company name
• Job title
• Email address
• Contact number
• Business or delivery address
• Billing information
• Bank account or payment details, where applicable
• Product enquiries or service requests
• Information submitted through contact forms, quotation requests, registrations, or email communications
• Technical information such as IP address, browser type, cookies, and website usage data

3. Purpose of Collecting Personal Data

Your personal data may be collected, used, and processed for the following purposes:

• To respond to your enquiries and requests
• To prepare quotations and proposals
• To process sales orders and deliver products
• To provide technical support and after-sales services
• To manage customer accounts
• To process payments and financial transactions
• To verify customer information where necessary
• To communicate regarding products, services, updates, and support
• To improve our products, services, and website
• To conduct market research and customer satisfaction surveys
• To send marketing communications, promotional materials, product launches, and events, where permitted by law
• To comply with legal, regulatory, or contractual obligations
• For internal administrative, auditing, and business management purposes
• For any other purpose directly related to the above

4. Source of Personal Data

We may collect your personal data from:

• Our website contact forms
• Online quotation or enquiry forms
• Email correspondence
• Telephone conversations
• Sales representatives
• Business meetings and exhibitions
• Product registrations
• Service requests
• Social media communications
• Business partners or authorized representatives
• Other lawful sources

5. Disclosure of Personal Data

We may disclose your personal data to the following parties where necessary:

• Our employees and authorized personnel
• Related companies and affiliates
• Logistics and delivery service providers
• Financial institutions and payment processors
• IT service providers and website hosting providers
• Professional advisers including auditors, lawyers, and consultants
• Government authorities, regulators, or statutory bodies where required by law
• Business partners involved in providing products or services to you
• Any other party authorized by you or required by applicable laws

We will take reasonable steps to ensure that such parties process your personal data securely and only for the intended purposes.

6. Data Security

We are committed to protecting your personal data by implementing appropriate technical, organizational, and administrative security measures to prevent unauthorized access, disclosure, alteration, misuse, or loss of your personal data.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. International Transfer of Personal Data

Where necessary for our business operations, your personal data may be transferred, stored, or processed outside Malaysia. We will take reasonable measures to ensure that such transfers comply with the PDPA and that your personal data remains adequately protected.

8. Your Rights

Subject to the PDPA, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete personal data
• Withdraw your consent, where applicable
• Request that we limit or cease processing your personal data for direct marketing purposes
• Contact us regarding any enquiries or complaints relating to your personal data

Requests may be subject to applicable administrative fees as permitted under the PDPA.

9. Failure to Provide Personal Data

Where certain personal data is required to provide our products or services, failure to provide the requested information may result in:

• Our inability to process your enquiry or quotation
• Delay in providing products or services
• Inability to complete transactions or contractual obligations
• Refusal to provide certain products or services

10. Accuracy of Personal Data

You are responsible for ensuring that all personal data provided to us is accurate, complete, and up to date. You should promptly notify us of any changes to your personal information.

11. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You may configure your browser to refuse cookies; however, certain website features may not function properly.

12. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy from time to time. Any updates will be posted on this page and will become effective upon publication.

13. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact:

Advan Drive Technology Sdn. Bhd.
Address: 17-1, Jalan A, Taman Batu, 52000 Kuala Lumpur
Email: info@advandrivetech.my
Website: www.advandrivetech.my

Last Updated: June 2026